The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 632 |
| Houston, TX | 354 |
| Philadelphia, PA | 256 |
| Washington, D.C., DC | 249 |
| Seattle, WA | 242 |
| Atlanta, GA | 208 |
| Denver, CO | 195 |
| Salt Lake City, UT | 189 |
| Sacramento, CA | 154 |
| San Francisco, CA | 142 |
| Detroit, MI | 134 |
| Miami, FL | 133 |
| Indianapolis, IN | 133 |
| Orlando, FL | 131 |
| Minneapolis, MN | 121 |
| Portland, OR | 108 |
| Boston, MA | 107 |
| Brooklyn, NY | 97 |
| Jacksonville, FL | 88 |
| Oakland, CA | 88 |
| Pittsburgh, PA | 81 |
| Tampa, FL | 67 |
| New York City, NY | 66 |
| Baltimore, MD | 64 |
| San Jose, CA | 50 |
| Tacoma, WA | 42 |
| Fort Myers, FL | 41 |
| Dallas, TX | 39 |
| Saint Paul, MN | 38 |
| Nashville, TN | 37 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Derian (@derbear93) reported @Xfinity is legitimately the worst company ever. My God they suck
- Omar Talib (@omartalib) reported
@Xfinity @comcast automated system may have been created by devils... it'll lead you in circles and never solve your problem smh
- Words Matter (@SportsPen) reported
Is Paramount+ just not the worst third party app on Xfinity? Stone-age functionality.
- Naeth (@neth3rbed) reported
I called Comcast support and I guess they outsource to some ****** Indian call center now. Dude who picked up thought it was hilarious that my name was Zach and kept talking about Zack & Cody. He was very unhelpful and redirected me to someone else. Super weird.
- Win Rammstein’s Money (@Visiblystupid) reported
@doomsdayglassco if you're mean and angry enough on xfinity you can jump those queues in about 6 lines of text support.
- Hex - Strawberry milk (@RadiantHex) reported
cant even load ******* images on my twitter at a reasonable speed rn holy **** maybe i should just get scammed outta money by comcast cause at least it'd be better than literally nothing that i'm getting right now. whys this **** gotta be so annoying and costly
- Coupeville Weather (@KWACOUPE7) reported
No weather data today due to sustained Xfinity internet outage.
- Bethany (@betanianne) reported
Gotta love when I'm on a deadline and my @Xfinity service drops because of a "network performance issue" 🙄
- Mat Smith (@RealMatSmith) reported
@SportsPen Oh it’s so bad on Xfinity
- Andrw (@randonormy) reported
Comcast'll come for my internet any second now. I'm just going to let them, I have two much more crucial bills to pay in the next few days. If anybody can spare a bit to help me stay up, I'd be in your debt. If not, I'll see you on the flip-side :)
- /V\@++ |dd$ (@mattidds) reported
@qcapital2020 I get it for free from several sources. TMobile offers it to customers for free as well as Xfinity. If I had to start paying I'd probably cancel. I only watch a handful of shows a year on Netflix.
- Susan Jalech (@ForeverBlueSue) reported
@comcast I'm sorry, but I hope it will be easy for all of us to be free of you soon. WHY when the internet is out and that is known is one directed by your automated service to go to your website? And, I have a huge billing error. IMPOSSIBLE to take to anyone. Hour wait.
- Go-Spurs-Go (@leo1105) reported
Bad Service for @XfinitySupport @Xfinity @comcast in Miami, I have one week without service, one week, without solution
- Hex - Strawberry milk (@RadiantHex) reported
tmobile home internet is so ******* embarrassing of a service they pretend you're getting a sick deal for getting decent speeds at an affordable amount compared to xfinity but then give you worse speeds than your ****** dsl provider and prioritize people using mobile data anyways
- ᖇOᗷIᑎ ☮️❣️ (@rbnhgns14) reported
@VerizonSupport HOLY **** … I have spent 12 days off and on trying to get this handled, just spent over an hour with the port team who had to call xfinity. She then assured me we were good to go, got the email for the esim and received a message cellular plan can’t be added.
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