Emergency Hotline: 1.800.400.4271
24 hours a day / 7 days a week
What is an Emergency?
Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271 . Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.
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e-Account Login
Current e-Account users can login on the e-Account website using your existing username and password.
LoginPeoples e-Account
Peoples e-Account provides all of your account information at your fingertips 24/7. Pay your current bill, start or stop gas service, and much more with Peoples e-Account. It's free, secure, and easy to sign up. Click "Create Account" to get started today!
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Whether you want to pay your bill, start or stop service, or learn about helpful programs for customers with fixed incomes, you’ve come to the right place. My Account is your one stop shop for all of your billing and payment questions.
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Peoples provides you with multiple, convenient ways to pay your bill.
e-Account
All of your account information—all online. Pay your bill, start or stop service, and much more with Peoples e-Account. It’s free, secure, and easy to use. New to e-Account? Sign up any time.
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Make your payment over the phone with a Credit, Debit, or ATM card.
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Direct Debit
If you sign up for Direct Debit, Peoples will deduct your monthly gas bill directly from your checking or savings account.
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Payments can be made by check or money order (no cash, please). Keep in mind that our mailing addresses vary by state, so please choose the mailing address that corresponds with the state where you live.
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Pay in Person
You can pay in person at a number of locations. Select your state to find a location near you.
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More Billing Options
Our Budget Billing Plan and Third Party Notice options give you more flexibility with your bill.
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Help Me Pay
Peoples offers a variety of programs and discounts for customers with fixed incomes, or those with special needs. There are also several other programs and organizations that can provide additional support to eligible customers. Some of these programs vary by state. To see which programs you may be eligible for and to learn how to apply, use our online ProgramFinder.
Use ProgramFinder
Get Your Peoples Bill on Google Pay or Apple Wallet
You can now have your Peoples bill sent directly to your smart phone through your Google Pay or Apple Wallet account! If you choose this option, your bill will be delivered to your Google Pay or Apple Wallet each month. From there, you can click on a link and easily pay your Peoples bill through ACI Speedpay. To learn more or to start having your Peoples bill sent to your Google Pay or Apple Wallet, click the link below.
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Understand My Bill
We know that bills can be confusing—so we’re here to help.
Peoples can help you read your meter, show you how to read your bill, and verify the accuracy of your bill. Here, you can also learn about how you can save money. From the Energy Choice program—which allows you to select your natural gas supplier—to weatherization tips, we’ll walk you through it all.
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Start or Stop Service
If you are looking to start a new service—or stop your existing gas service—you've come to right place. Moving? No problem! Please choose from the options below so we can best assist you.
Residential
New house, new apartment, or new customer? Here's where you start or stop your gas service.
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Business
Whether you're opening a new business or just relocating, we've got your gas service covered.
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Landlord
If you're a landlord and need to start or stop service at one of your properties, we can help.
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